Heap - The Customer Data Maturity Curve
Client
Heap
Video Type
Motion Graphics, Explainer
Role
Motion Graphics Artist, Producer
The Customer Data Maturity Curve is Heap's framework for helping businesses measure how sophisticated their customer data practices are and see how they stack up against their peers. Built from research with thousands of organizations around the world, the curve maps five levels of maturity, from a company's first analytics tool all the way to automated data infrastructure that powers personalization at scale.
I animated the video in full, turning a technical, research-heavy subject into roughly four minutes of pure motion graphics. Each level of the curve gets its own visual chapter, giving viewers a clear way to identify where their business stands today and what it takes to reach the next level.